In recent years, technology has been evolving exponentially. It is clear that the current tech trends will make or break many companies in the following years. Tech trends will be the driving force behind many changes that await us.
If you want your startup to gain a competitive edge, these are the 5 most important emerging tech trends you should follow.
Artificial Intelligence (AI) and Machine Learning
Artificial intelligence may be the biggest tech trend at the moment. AI and machine learning have made their way into our homes and workplaces. From creating personalized shopping experiences to helping us answer emails and analyze data, AI is revolutionizing the way we live and work.
AI and machine learning have become tools that help us interpret and understand the world around us. An increasing number of companies and professionals, including healthcare providers, stock traders, and car companies, are relying on machine learning to improve their performance, services, or products.
For instance, the volume of data we collect on COVID-19 infection rates and the success of the measures we take to slow down the pandemic is constantly increasing. To find efficient solutions for COVID-19-related problems, researchers are feeding this data to machine learning algorithms.
From analyzing interactions uncovered through contact tracking to monitoring the capacity of public areas, self-learning algorithms have the ability to spot connections that human analysis is not able to detect.
From socializing and shopping to recruitment, meetings, and virtual working environments, more human activity will take place online as a result of the pandemic. Businesses will use machine learning algorithms to analyze and understand the changing patterns of consumer behavior. The AI tools we use to analyze these behavioral shifts will become more commonplace.
More and more organizations will build the necessary infrastructure and set aside funds for AI technologies. Others will rely on AI as a service (discussed below).
The use of robots is becoming more common in the assisted living and care sectors. When it comes to interacting with the elderly and other members of society that are vulnerable to infection, these robots will become increasingly important.
Instead of using robots to replace human interactions, companies will use them to offer new channels of communication.
Businesses across the board are already using virtual assistants and chatbots powered by AI to offer 24/7 support to their customers. The next step will be using physical robots to provide 24/7 in-home and in-the-workplace help to everyone who needs it.
Companies are increasingly turning to robotics providers for services such as security and cleaning. The stock prices of companies involved in supplying robots are soaring at the moment.
Extended Reality (XR)
Extended reality includes augmented reality, virtual reality, and mixed reality. The term covers technology that uses cameras, headsets, or glasses to merge the virtual and physical worlds. By 2022, the XR market is projected to surpass $200 billion.
Soon, XR will allow consumers to head to lunch in some faraway country or shop for a new house as if they were actually on-site.
We are already seeing an increase in the use of AR and VR tools in education. The University of Virginia has developed a VR based classroom that helps teachers improve their classroom management skills.
Some manufacturing companies have started to use VR for on-the-job training because it is safer. It also allows them to simulate dangerous scenarios without actual danger.
5G and Enhanced Connectivity
5G doesn’t just mean that we will be spending less time waiting for YouTube videos to launch or webpages to load. Each time mobile connectivity evolved to a new level, we discovered new use cases for the internet.
For instance, 3G made data-driven services and web browsing useful on mobile devices. And, as bandwidths increased with the introduction of 4G, streaming video and music platforms started to grow.
Cloud-based gaming platforms such as NVidia’s GeForce or Google’s Stadia or advanced technologies such as VR and AR will become much more viable when 5G launches worldwide.
Since we won’t need to be tethered to a particular location when 5G becomes commonplace, fiber-based and cable networks may become redundant.
Eventually, 5G will make all other major tech trends available anywhere, any time. There are already some practical examples of this. For instance, Samlar, a Norwegian fishery operator, uses a pilot 5G Telenor Norway network to automate the feeding and care of its fish.
The “As-A-Service” Revolution
AI, robotics, and other technological advancements have become so accessible partially thanks to the “as-a-service” revolution. The “as-a-service” sector provides services that we need to work through on-demand, cloud-based platforms. It’s one of the reasons why even small businesses and solopreneurs can take advantage of groundbreaking technologies.
Many innovators and startups in all industries no longer need to invest huge amounts of money in specialized equipment, tools, and people in order to deploy cutting-edge tech thanks to the many cloud offerings from companies such as Amazon, Microsoft, and Google.
About the Author:
Michael has been working in marketing for almost a decade and has worked with a huge range of clients, which has made him knowledgeable on many different subjects. He has recently rediscovered a passion for writing and hopes to make it a daily habit. You can read more of Michael’s work at Qeedle.
Tokocrypto Launches Toko Token (TKO), a CeFi-DeFi hybrid and Indonesia's first virtual currency project
JAKARTA, Indonesia, April 9, 2021 — On, April 7, 2021, Binance Smart Chain (BSC) officially began trading their signature self-built “Toko Token” (TKO), Indonesia’s first local virtual currency project on Binance Launchpad, the largest virtual currency launchpad worldwide, according to Tokocrypto.
The currency was launched with $0.1 per coin with a total supply of 500 million shares and enables high-speed transactions at low fees. TKO recorded an oversubscription of 201,406 individuals with a total of 10,502,201 BNB at the launch date.
The TKO offers a unique hybrid feature by combining the advantages of both the Centralized Finance (CeFi) and Decentralized Finance (DeFi) model which is the first in Indonesia. “The birth of TKO is a big achievement for us. It will be the most appropriate vehicle to help Indonesian realize the unlimited potential that we can achieve through blockchain technology,” said Pang Xue Kai, Founder & CEO of Tokocrypto platform.
Accordingly, the ResearchAndMarkets.com in December 2019 reported global fintech market are showing a significant increase in 2018, reflecting greater application of blockchain in financial services around the world. The research covered Southeast Asian countries and it forecasted blockchain market size will reach US$23.3 billion by 2023, representing a CAGR of 81% over the period from 2018 to 2023.
“The age of blockchain and virtual currency is here. With the technology from BSC that offers user-friendly services, it allows Indonesia with a large population of approximately 270 million to enjoy a financial system that is equivalent to developed countries,” said Kai.
Kai explained, as the first local Indonesian virtual currency project, TKO offers a hybrid currency model. Several services the currency offers are Exchange Platform Token that offers trading fee discounts, airdrop entitlement, merchandise redemption.
TKO can be used in deposit and savings programs such as TKO Deposit, TKO Savings, and TKO Cashback. Furthermore, as DeFi product, TKO will be integrated on third-party DeFi platforms via farming pools, lending, and more. Finally, the Tokocrypto will pioneer the Indonesian NFT landscape with Indonesia’s first-of-its-kind marketplace for digital collectibles and creative assets from emerging young artists.
He continued, “Through TKO, we aim to build an “Indonesia Strategy” for Indonesians, where this solution can reach out to everyone in the country on top of general financial services,” said Kai.
Why Customer Service AI Chatbots Are The Future
Customer service is an integral part of all businesses irrespective of the type of product or service a company manufacturers, retails or provides. Customer service is an ongoing part of a consumer’s decision making process, and is required at each step accordingly. Whenever the customer has a query or feedback about the company’s products and services, they are likely to contact the company through its customer service channels.
A growing trend in the field of customer service is the rise of usage of AI chatbots, that do the same work as customer service representatives, in a more quick, smooth and cost-efficient manner. The following are a few reasons that underline and detail why customer service AI chatbots like ADA are the future for all businesses:
- Customer service AI chatbots are cost-efficient
While the initial cost of purchasing and training an AI chatbot can be considerably high, in the long run, AI chatbots prove to be very cost efficient. One chatbot can replace multiple customer service representatives and save the company thousands of dollars annually in human resource costs. Additionally, humans risk the event of making a mistake in guiding customers about certain topics, which in worst cases can lead to high legal penalties if the customer files a complaint in court. AI chatbots are self-learning, and do have the same bone as humans to make errors.
- Customer service AI chatbots can interact through voice and text
Earlier, chatbots could communicate with humans only and mostly through text. However, with research and development and the application of Natural Language Processing techniques, it has been made possible for chatbots to communicate through chat and voice both, hence giving customers a well rounded experience in terms of service quality. Additionally, devices that are voice-driven, such as Siri and Alexa, are becoming increasingly popular amongst individuals and people are used to that sort of service by customer service AI chatbots as well.
- Customer service AI chatbots can also be used for internal communication
Other than being of use for customers, such chatbots can also help employees search for answers to their issues. Employees would be able to save up on time and effort by using AI chatbots for getting their queries solved. AI chatbots are also incredibly useful in setting up training sessions for employees which would incredibly help in lowering training costs for the employers.
- Customer service AI chatbots can do much more than solve basic problems
Other than answering generic customer queries along the lines of what a product does, what are its uses, how do finalize payment, if there are any warranties, etc. a AI service chatbot would be able to solve other problems as well. AI chatbots would be able to search through any product manuals and look for information they did not previously know. They would be able to become smarter by the day by learning and storing new information themselves with experience and time. They would be able to work and get data fed into them two ways – from the admin side and from their own experiential side.
Humans are constantly evolving and so are their preferences. They require 24/7, on the spot service and want what they want and whenever they want. AI service chatbots are able to do just that – something that is unachievable and impractical for humans to do. Human resources can be directed towards other productive tasks such as training the AI chatbot or saving their services for queries that are too complex for a chatbot to handle, or would be better handled by an individual if a customer demands it so. Either way, customer services are likely to transform in the near future completely with the help of AI chatbots.
Napatech Secures Lenovo Design Win
Napatech™ (OSLO: NAPA.OL), the leading provider of programmable SmartNICs, today announced that Lenovo, a tier-1 global server manufacturer, has partnered with Napatech to deliver 25- and 100-gigabit Ethernet programmable SmartNICs to data centers.
The solution is the result of joint product and technology development between Napatech and Lenovo to meet the most demanding requirements of the largest 5G mobile telecommunications operators and cloud service providers worldwide. It dramatically improves the networking performance and CPU utilization of servers deployed in virtualized environments and is tailored specifically for the highest-growth applications, services and use cases driving demand for programmable SmartNICs.
The Lenovo SmartNICs are powered by field-programmable gate arrays (FGPAs), the most widely deployed acceleration technology for programmable SmartNICs. The Lenovo product line includes the TRXFP50V04 (half-height, 2-port, 25 GbE) and the TRXFP200V02 (full-height, 2-port, 100 GbE). The programmable SmartNICs include production-grade FPGA software that delivers line-rate throughput, ultra-low latency and is packed with networking, security and virtualization features including open virtual switch (OVS) offload, live migration, hardware quality of service, telemetry, service chaining and OpenStack orchestration.
Starting with 5G telecom and cloud data center operators in the Greater China market, Lenovo together with Napatech plans to extend the SmartNIC solutions globally to the world’s top network operators. Napatech estimates the revenue potential of the design win to exceed US $10 million over the life of the product, with customer orders ramping up in the second half of 2021.
Tong Li, distinguished researcher and executive director, Converged Network Business Unit, Lenovo, said: “Leading operators of large-scale data centers routinely choose Lenovo. Extending our solutions to include programmable SmartNICs gives our customers greater performance, better server utilization and a programmable acceleration engine to continually enhance their networks.”
Manoj Sukumaran, senior analyst, datacenter compute, Omdia, said: “Customers across market segments are adopting programmable Ethernet adapters, and we expect one in three Ethernet adapters shipped will be a programmable NIC by 2024. These new programmable SmartNICs and software tools would allow Lenovo to offer a compelling server connectivity option to its customers.”
Ray Smets, chief executive officer, Napatech, said: “Cloud and 5G telecommunications service providers are gearing up to handle a massive increase in mobile users, devices and applications in an increasingly always-on, connected, mobile world. They must achieve this challenge while improving operational simplicity, efficiency and total cost of ownership. Lenovo’s programmable SmartNICs offer network operators an easy way to meet all of these challenges with a powerful platform to grow and differentiate their products and services.”
Napatech helps companies to reimagine their business by bringing hyperscale computing benefits to IT organizations of every size. We enhance open and standard virtualized servers to boost innovation and release valuable computing resources that improve services and increase revenue. Our programmable SmartNICs are based on a broad set of FPGA software for leading IT compute, network and security applications that are supported on a wide array of FPGA hardware designs.
Lenovo (HKSE: 992) (ADR: LNVGY) is a US$50 billion Fortune Global 500 company, with 63,000 employees and operating in 180 markets around the world. Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that create a more inclusive, trustworthy and sustainable digital society. By designing, engineering and building the world’s most complete portfolio of smart devices and infrastructure, we are also leading an Intelligent Transformation – to create better experiences and opportunities for millions of customers around the world. To find out more visit https://www.lenovo.com, follow us on LinkedIn, Facebook, Twitter, YouTube, Instagram, Weibo and read about the latest news via our StoryHub.
No Forward-Looking Statements
This press release may contain forward-looking statements which are only predictions and may differ materially from actual future events or results due to a variety of factors, including but not limited to, business conditions, trends in the industry and markets, global economic and geopolitical conditions, macro-economic factors, and other risks and uncertainties set forth in Napatech’s reports. The matter discussed in this release is based on current expectations and maybe subject to change. Napatech will not necessarily update this information.
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