Kasisto Launches Cloud Based Intelligent Digital Assistant KAI Express
KAI Express offers a proven, pre-trained, and pre-configured digital assistant experience designed to be deployed in just 30 days, and delivered with an industry first reassurance program
Kasisto, creators of KAI, the leading digital experience platform for the financial services industry, has launched KAI Express, which includes everything financial institutions need to rapidly deploy an intelligent digital assistant, also referred to as a virtual assistant – to their customers. KAI Express comes pre-trained and fluent in banking on day one, delivered via the cloud, and ready to engage in banking conversations that surprise and delight customers from the moment they experience it.
An industry first within the conversational AI market, KAI Express is also delivered with a results acceleration reassurance program, which means “peace of mind” for financial institutions who deploy it. The program comes with an important “money back” guarantee; if after 90 days the bank or credit union is not satisfied with the rapid deployment experience and business outcomes delivered by KAI Express, they can end their subscription.
“KAI Express breaks new ground by delivering a proven cloud based, economical, and scalable intelligent digital assistant experience that guarantees superior customer satisfaction as well as a high level of call containment and user engagement,” says Zor Gorelov, CEO & Co-Founder of Kasisto. “The reassurance guarantee is essentially a ‘love it or leave’ proposition and a first for our industry. Kasisto is confident that customers will be overjoyed with KAI Express, and we are standing behind our offering in this very meaningful way, thus reassuring the industry that KAI Express is a game changer in terms of the digital assistant experience and how quickly it can deliver results to banking customers across the industry.”
KAI Express leverages thousands of KAI’s pre-built conversational banking experiences, pre-trained on tens of millions of customer utterances, and pre-configured with best practices. Battle tested in production deployments over the past 8 years, they are designed to service banking customers’ needs and instantaneously respond to customer inquiries. Through its turnkey and fully hosted SaaS based model, KAI Express is able to be rapidly deployed and fully available to banking customers in as little as 30 days.
KAI Express is built on KAI, which has a proven track record of being deployed quickly and efficiently. This was recently experienced by TD Bank, who launched their KAI powered digital assistant in just three weeks, during the height of the pandemic. Their digital assistant was able to help customers gain immediate access to answers about relief programs and information about their personal finances and has served more than 3 million U.S. customer interactions since its launch. This achievement was recently recognized by Celent who awarded TD Bank the Celent Model Bank 2021 for “Supporting Customers in the Pandemic”.
“Using KAI Express technology, we were able to accelerate the launch of our Virtual Assistant in our U.S. mobile app. Congratulations to everyone involved in helping to support our customers with new innovations at such a critical time,” said Rizwan Khalfan, Chief Digital and Payments Officer, TD Bank Group.
“Intelligent digital assistants are an increasingly important component of a bank’s customer engagement portfolio,” says Bob Meara, senior analyst at Celent. “Historically, standing up a viable IDA was a heavy lift for many institutions. Kasisto wisely offers an out-of-the-box starting point that leverages the many common customer intents its ML-based models have refined across its broad client base.”
KAI is the leading digital experience platform for the financial services industry. Kasisto’s customers include J.P. Morgan, Westpac, Standard Chartered, TD, Manulife Bank, and credit unions such as Fairwinds and Excite – and many more. These financial institutions chose KAI for its proven track record to drive business results while improving customer experiences. The platform is engaging with millions of consumers around the world, all the time, across multiple channels, in different languages, and is optimized for performance, scalability, security, and compliance. KAI is built with the deepest Conversational AI portfolio in the industry. Kasisto is headquartered in New York City, with offices in Silicon Valley and Singapore. Kasisto Singapore Pte Ltd is a wholly-owned subsidiary of Kasisto.
Bitpanda Technology Solutions now available to financial institutions via Visa's Fintech Partner Connect programme
- Austrian fintech unicorn Bitpanda has partnered with Visa, a world leader in digital payments, to empower crypto trading and custody services for banks and FinTechs.
- Bitpanda Technology Solutions, Bitpanda’s Software-as-a-Service solution, empowers banks, brokers, fintechs and online platforms to rapidly offer trading and investment services for asset classes such as Crypto, Stocks/ETFs, Precious metals & Commodities to their end customers.
- Beyond this partnership Bitpanda Technology Solutions will now start their expansion outside Europe.
VIENNA, March 23, 2023 — In partnership with Austrian fintech unicorn Bitpanda, Visa’s partners will gain the opportunity to access Bitpanda’s comprehensive investment infrastructure solutions. This enables financial institutions, banks and fintechs to rapidly offer trading and investment services for asset classes such as Crypto, Stocks/ETFs, Precious metals & Commodities to their end customers. Next to this partnership Bitpanda Technology Solutions will begin expanding their investment infrastructure outside of Europe.
Due to increasing user demand many banks & FinTechs from around the globe have started to work on their crypto use-cases, which range from offering investing to retail customers, private banking High Net Worth individuals even to corporates for their treasury activities. This rise in focus can be seen in the string of collaborations recently launched by Bitpanda, which include the largest challenger bank in Continental Europe, N26. Driven by market competition, Bitpanda expects adoption to continue to grow exponentially in the years forward as, in parallel, regulatory bodies are providing clearer frameworks for banks to safely engage with the industry.
LUKAS ENZERSDORFER-KONRAD, CEO of Bitpanda Technology Solutions, says:
“As the demand for cryptocurrencies continues to rise, banks must take proactive steps to meet the changing needs of their customers. Bitpanda Technology’s SaaS solution provides financial institutions around the world with the infrastructure they need to deploy the most scalable and secure way to build all relevant crypto use cases. We are thrilled to partner with Visa and to be able to offer our solution to their outstanding networks of financial institutions around the world.”
Ute König-Stemmler, Central Europe Head of Business Development Visa, comments: “We are excited to welcome Bitpanda to Visa´s Fintech Partner Connect Program. The partnership will assist banks to integrate an asset trading platform for crypto and other assets within their banking app.”
How Bitpanda Technology Solutions is bringing crypto to the financial service industry
Bitpanda, already well known for providing digital trading services to several European banks including European Neobank N26, announced the expansion of its B2B offer with the launch of Bitpanda Technology Solutions earlier this year. By being part of Visa’s Fintech Partner Connect program their clients can connect with digital-first, next-generation solutions and open up new possibilities. The unicorn already provides over 20 million European customers access to crypto trading via its infrastructure, Partners can build their own user experiences on an ISO 27001 certified and battle-proofed infrastructure.
Additionally, Bitpanda’s infrastructure is set up as a modular system to enable our partners to pick and choose from our features such as savings plans, asset-to-asset swaps, crypto staking, fractionalised Stocks, full blockchain service, and many more via one simple API integration. Custody for cryptocurrencies is provided by Bitpanda Custody, an institutional grade custody provider regulated by the FCA.
Bitpanda is offering its services on a global level, enabling Banks and FinTechs from around the world to build a crypto trading offering in less than three months. This, combined with Bitpanda’s more than 8 years in the investing and crypto industry, makes it a unique product that can educate and empower financial institutions to offer tailor-made crypto trading and investment experiences.
Current partners include German digital bank N26, French money app Lydia, UK fintech Plum and Italian open banking provider Fabrick, among others.
Bitpanda simplifies wealth creation. Founded in 2014 in Vienna, Austria by Eric Demuth, Paul Klanschek and Christian Trummer, Bitpanda exists to help people trust themselves enough to build financial freedom for their future. The user-friendly, trade-everything platform empowers both first-time investors and seasoned experts to invest in the cryptocurrencies, crypto indices, stocks, precious metals and commodities they want — 24/7. With more than 700 team members and steadily approaching 4 million customers, the company is one of Europe’s most successful fintechs.
Fintech Startup Stockify offers safe, curated and verified Unlisted or Pre-IPO shares to Indians and NRIs
- Stockify helps investors diversify their portfolio without the associated risks
- It offers a single-window, easy-to-use platform to analyze, buy and sell unlisted or Pre-IPO shares
Stockify, an exciting fintech start-up with offices in Bengaluru and Dubai, recently announced its brand new easy-to-use online platform to help Indians and Non-Resident Indians diversify their stock portfolio by investing in a new category of shares.
Unlisted or Pre-IPO shares are offered by early-stage investors, promoters and employees in the secondary market to raise funds in advance, in order to generate liquidity. Pre-IPO companies are those private firms that intend to list on the stock market leaderboard. Companies that have opened doors to investors, but have not yet been listed on the stock market and have not yet made an Initial Public Offering are said to have offered Unlisted or Pre-IPO shares.
Stockify makes buying and selling Unlisted or Pre-IPO shares as easy as A-B-C: Choose a company, complete your KYC to make the payment, and get your shares transferred.
“With Unlisted or Pre-IPO shares, buying early is key to maximizing profits,” said Piyush Jhunjhunwala, Co-Founder and CEO, Stockify. “These shares are always available at a cost lower than their listed peers. By investing early in a company’s Unlisted or Pre-IPO shares, investors can multiply their returns significantly once the company is officially listed on the stock exchanges.”
Rahul Khatuwala, Co-Founder, Stockify, said, “Stockify brings both sellers and buyers together for hassle-free Unlisted (Pre-IPO) share trading. These stocks can go public anytime and tend to offer a better return compared to listed firms. To put it simply, investors can enter the stock market without the anxiety of fluctuations. Unlisted shares have low liquidity as well as low volatility, leading to lower valuation but a higher return on investment.”
Investors on the Stockify platform can choose not only the companies they want to invest in, but also, depending on the firm, consult Stockify to unlock the best deal. “We recommend all our investors to connect with us to help them reach a decision,” said Jhunjhunwala, a qualified Chartered Accountant from India and a Certified Public Accountant from the United States with over 20 years of experience in leading multinationals such as PepsiCo and Reckitt Benckiser. “Our top-notch in-house analysis team does extensive research to give the best deal options to our retail public HNI investors.”
Stockify’s business mission is to partner with retail investors to find Pre-IPO stocks that have the potential to deliver multifold returns. “Previously, the Pre-IPO sector was accessible only to major investors, venture funds, hedge funds, PE funds and other specialized financial institutions,” said Khatuwala, also a qualified Chartered Accountant from India. “Now, we help our retail and HNI investors access the Pre-IPO market at an early stage and help maximize their wealth. We have a dedicated team focusing on Pre-IPO opportunities in India.”
On its website (www.stockify.net.in), Stockify offers a complete portfolio of companies currently offering unlisted shares. “As of now, we are not a registered investment advisor and we do not recommend trading of any share,” Jhunjhunwala said. “However, we list the most profitable Unlisted (Pre-IPO) shares based on our analysis and you are recommended to take advice from your financial advisors before making any decision. However, we are happy to assist on client requests.”
Stockify is a customer-oriented platform for Unlisted or Pre-IPO shares in India. Its mission is to help HNIs and NRIs access multiple unlisted shares via the Pre-IPO route and maximize investors’ wealth.
ABOUT PIYUSH JHUNJHUNWALA
Piyush Jhunjhunwala is a qualified Chartered Accountant (CA) from India and a Certified Public Accountant (CPA) from the United States. He is a seasoned finance professional with over 20 years of experience in global conglomerates such as PepsiCo Inc., Reckitt Benckiser PLC, and Coty Inc. He has rich experience in multiple geographies, including MENA, Russia, Turkey and India.
ABOUT RAHUL KHATUWALA
Rahul Khatuwala is a qualified Chartered Accountant (CA) from ICAI, India. He is the founder of Finaco.in, a fintech company that delivers services across various verticals through a network of 5000-plus CAs and finance professionals in India. Rahul is acting CFO of multiple companies operating in diversified verticals. He heads Stockify’s Indian operations and is based out of Bengaluru.
Fintech Startup PayTabs introduces SwitchOn®, the next generation payment solutions suite
PayTabs’ SwitchOn® platform offers unrivaled capabilities, value, and flexibility to established financial institutions, fintech’s and merchants in the MENA region
PayTabs – MENA’s award-winning payment processing powerhouse, made a jump start last year in its pursuit to pioneer next generation payments, by announcing the launch of its new home owned, globally validated unified payments and transaction processing platform, PayTabs SwitchOn®.
After multiple launches with clients across the region, the payment card industry (PCI) certified solution, includes a Switching and Authorization System, a Card and Wallet Management System, and the Unified API Gateway.
PayTabs SwitchOn® is now available for local deployment, at a fraction of the cost. With its own IP and built upon deep use case expertise, the flexible and compelling solution aims to empower innovation in the region by enabling flexible payment orchestration at scale.
As a Fintech enabler for the region, PayTabs’ mission is to simplify and yet orchestrate a unified payments experience and value for key players in MENA and beyond. Fintechs will find it particularly suitable to comply with local in-country regulations.
Established Financial Institutions and fintechs’ specific needs are met via the modular and hybrid deployment modes available.
PayTabs SwitchOn® architecture is designed to ensure a unique payment orchestration capability allowing clients from multiple industries and scale to maximise the benefits they get while in conjunction with the legacy systems.
From the Card and Wallet Management System to the Unified APM Gateway and passing by the various value-added modules, clients can select what best fits their needs. PayTabs’ experts will ensure the right deployment mode is provided, either it is a Hosted Managed Service, On-Premises, or Hybrid. PayTabs also provides custom fit white-label solutions.
PayTabs SwitchOn® solution for omni channel payments and its deployment modes provide answers and checks all the boxes to the growing demand for solutions that are compliant with the data localization directives and regulations for each country of operation. Which enables brands and large corporations across countries and regions to manage their payment complexities with a 360-degree view, reducing dependencies with third parties and thus streamlining the speed to market.
Commenting on the launch of PayTabs SwitchOn®, Johnson S Sasikumar, Group Head of Strategy, PayTabs said: “In the post covid era of emerging payments, this is good news for the region. By orchestrating a groundbreaking technology and as the next generation payment system architects, we have elevated our payment processing capabilities. With PayTabs SwitchOn® we are now able to deliver a 360-degree payment experience in a few weeks, at a fraction of the cost.”
Taff Morris, PayTabs VP- Divisional Head of SaaS added: “SwitchOn is the power behind PayTabs next generation payment processing solutions.”
PayTabs is an award winning, payments solutions powerhouse founded by Saudi entrepreneur Abdulaziz Al Jouf in 2014.
PayTabs processes transactions in multiple currencies and markets, safely and securely. Using API plugins, PayTabs facilitates seamless B2B e-commerce solutions for small and medium enterprises across industries, to ‘plug and play’ payment features on to their websites. PayTabs prides itself on offering e-invoicing services enabling businesses to enjoy digital invoicing, pay by QR code or secure social media payment links.
Originally backed by Saudi Aramco’s “Waed” and later by private Saudi investment, over the years, PayTabs has in-built and exported a full stack of game changing solutions. These include mobile applications, hospitality, governmental, education, airline, travel, transport, and biller solutions, to interlink the multi-billion-dollar enterprise market chain in the MENA region.
In 2021, PayTabs launched “PT Touch”, the ﬁrst SoftPOS solution in MENA to transform smart phones into merchant POS terminals. Last month, PayTabs launched its own social commerce platform, ‘Paymes’ to ease payments for micro merchants.
A proven game changer in the global payments space, PayTabs has dedicated offices in the UAE and KSA and presence in other locales including Egypt. The company is an equal opportunities employer with a diverse and multi-cultural team from over twenty nationalities.
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