For the most part, growing a construction business requires similar practices as when running other types of enterprises. You need to secure low-interest funds, make intelligent, proactive decisions, and hire the best experts. However, there are also certain construction-specific practices, such as understanding the local market and trends.
In this article, we’ll take a look at all the things that can grow your company and prepare it for the future.
Hire based on character
As with any other business, your construction company will only go as far as your employees take it. Not only should you focus on professionals with excellent education and background, but you should also find people with the right mindset. This is especially true if you’re a young company and are building the team from the ground up (no pun intended).
Having veterans with the right attitude will set the tone for your juniors. While this might not seem important at first, it will have a significant impact when scaling the business. As you’ll likely encounter numerous obstacles along the way, you’ll need people who can keep the spirits up when going gets tough.
Focus on safety
Safety is the main keyword in the construction business. Your managers need to track compliance and introduce safety protocols, ensuring all your most valuable assets are protected. As you well know, safety is crucial at the construction site, and lack thereof is usually the main reason behind major delays.
To stay on the safe side, you’ll also need to assign roles on the site. Ideally, you should always have a few seniors on-site overseeing projects and ensuring that everyone behaves according to predetermined policies. Emphasis on safety will not only protect your workers but will also protect your brand from disastrous lawsuits.
Enhance client experience
Many people don’t understand the importance of a positive user experience for building companies. The best way to grow a small brand is through word-of-mouth by continuously providing excellent service to the customers.
One of your main tasks is to create effective channels of communication. Your partners should always be in the loop with the projects’ progress and whether there are any changes to the deadliness.
Improving reputation isn’t only crucial for onboarding and retention; it can also have a major impact on future efficiency. In other words, if you build a good reputation within the industry, prospective customers will feel at ease working with you. As a result, they will give you much more leeway during the projects and won’t bother you as much.
Monitor cash flow
Without a positive cash flow, you will have a hard time maintaining operational efficiency. The reason is that healthy cash flow can help you patch direct overhead and any other unpredictable, indirect expenses. Most importantly, you need healthy finances so that you’re almost never affected by delayed customer payments
While the cash flow topic is a complex one, it mainly comes down to frugal behavior. Construction companies that buy materials at a reasonable price and pay lower salaries for top talent are usually the ones that perform the best. To stay on top of things, we also recommend that you invest in quality financial software.
Outsource labor
Outsourcing has become a common practice in almost any business, including construction. Although you should have a team of construction experts in the office, you can outsource all other departments. For example, you can spend money on construction accounting services, HR, and a marketing team.
There are several things that make outsourcing such a fantastic solution. Besides the fact you can save a lot of money, it also allows you to delegate activities. Just imagine how much you’d have to spend to form an internal accounting or marketing team. By opting for external providers, you can focus on the things that you do best, which will eventually have a positive impact on your profitability.
Invest in marketing
Building relationships and relying on word-of-mouth can only get you so far. Getting the initial traction is especially hard if you had limited contacts before getting into business. The success of a new construction company usually hinges on marketing, whether we’re talking about digital or traditional solutions.
Processes like search engine optimization, social media marketing, and paid advertising can make a major difference in how quickly you develop. Even traditional solutions, like billboards and cold calling, might work for your brand. Then again, it all depends on your marketing goals and overall business strategy.
Besides attracting the initial prospects, marketing also plays an important role in scaling a business. Promotional activities like search engine optimization can boost clients’ brand awareness and build you up as one of the most authoritative companies in the wider area.
