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Global Online Sales Top $1.14T During 2022 Holiday Season, Salesforce Data Reveals

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Global Online Sales Top .14T During 2022 Holiday Season, Salesforce Data Reveals

Retailers offering Buy Online Pick Up In Store (BOPIS) December 15-24 sold 7X more than those who didn’t during this period

Shoppers rethink their purchases with 63% spike in returns year over year

Retailers leaned into demand and increased discounts to 21% between Thanksgiving and Christmas

SAN FRANCISCO, Jan. 9, 2023 — Salesforce (NYSE: CRM), the global leader in CRM, today released its 2022 holiday shopping recap, analyzing November and December shopping data from over 1.5 billion shoppers on retail sites using Salesforce Customer 360 (including 24 of the top 30 U.S. online retailers)

Retailers offering Buy Online Pick Up In Store (BOPIS) December 15-24 sold 7X more than those who didn’t

While November’s online sales were lower than in 2021 and 2020, Cyber Week deals and Buy Online and Pick Up In Store (BOPIS) offerings helped retailers drive success in 2022. Across the 2022 holiday season, consumers spent a total of $1.14 trillion online globally and $270 billion in the U.S.

Top Salesforce 2022 holiday shopping insights

Salesforce data highlights trends that shaped the holiday season, including:

  • Holiday returns spike to record highs: Salesforce predicted over 1.4 billion orders purchased this holiday season would be returned. Today’s data shows that the number reached 1.39 billion, accounting for 13% of total holiday orders and a 63% increase in returns YoY. These numbers spiked in the six days after Christmas, with 16% of orders returned over that week — a 5% increase over last year.
  • Retailers got shoppers‘ attention with discounts in the runup to Christmas: After lackluster deals early in the season, retailers increased discounts. In the end, shoppers saw better deals than the 2021 holiday season — a 21% average discount compared to 19% the year prior.
    • Top discount categories included beauty, skincare, and makeup with an average discount of 29%.
    • General apparel and handbags were the next most discounted categories at 27%.
  • BOPIS brings hope to last minute shoppers — and growth to retailers: Nearly one out of every five online orders placed globally this holiday season were via BOPIS. BOPIS adoption by consumers peaked at 35% of all orders on the Friday before the Christmas holiday as shoppers retrieved last minute gifts.
    • When the ground shipping window closed on Dec. 15, U.S. companies that offered BOPIS grew their revenue nearly 7X faster than those without this fulfillment option.
  • Social media referrals hit an all-time high: Shoppers are adept at finding the products they want through all forms of commerce, but social media proved to be a growing favorite in 2022. Traffic referrals from social media hit an all-time high this holiday, driving 12% of all mobile traffic (+23% YoY). Belgium, Italy, and the U.S. represented the countries with the most social media-minded shoppers.

“Retailers closed out the 2022 holiday season with stronger online sales growth than expected – driven in large part by U.S. demand, steeper discounts on peak days, and BOPIS options,” said Rob Garf, VP & GM of Retail, Salesforce. “Staggering return numbers show that consumers are still cautious amid economic uncertainty, however.”

“In 2023, retailers must double down on efforts to put the customer at the center of their business with data-driven personalization and efficient operations in areas such as fulfillment, service, and returns.”

Salesforce powered the 2022 holiday season

Despite economic uncertainty and changing consumer spending habits, brands and retailers around the world found success with Salesforce this holiday season:

  • Commerce Cloud powered more than 220 million online orders while delivering fast, easy, and personalized digital experiences to shoppers. Digital sales powered by Commerce Cloud grew more than 6% YoY across the holiday season.
  • Einstein served over 10 billion personalized recommendations in November and December and 9% of all revenue was influenced by shoppers that engaged with these recommendations.
  • With Service Cloud, agents viewed or worked on more than 30 billion cases (a 20% YoY increase).

Explore further:

2022 Salesforce Holiday Insights and Predictions Methodology

Salesforce delivers retail success now with data and insights from the shopping behavior of consumers around the world. To help retailers and brands benchmark holiday performance, Salesforce analyzes aggregated data to produce holiday insights from the activity of over 1.5 billion global shoppers across more than 64 countries powered by Commerce Cloud, in addition to Marketing Cloud and Service Cloud data from retailers. Salesforce’s holiday data set includes 24 of the top 30 U.S. online retailers on the 2021 Digital Commerce 360 list and utilizes publicly available third-party data sources.

To qualify for inclusion in the analysis set, a digital commerce site must have transacted throughout the analysis period, in this case Nov. 1, 2022, through Dec. 31, 2022, and meet a monthly minimum visit threshold. Additional data hygiene factors are applied to ensure consistent metric calculation.

The Salesforce holiday predictions are not indicative of the operational performance of Salesforce or its reported financial metrics including GMV growth and comparable customer GMV growth.

Cision View original content to download multimedia:https://www.prnewswire.com/news-releases/global-online-sales-top-1-14t-during-2022-holiday-season-salesforce-data-reveals-301716988.html

SOURCE Salesforce

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Acquisition

CropX Acquires Tule, Further Expands in California with New Solutions for Specialty Crops and Drip Irrigation

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CropX Acquires Tule, Further Expands in California with New Solutions for Specialty Crops and Drip Irrigation

NAPA, Calif., Jan. 31, 2023 — CropX Technologies, a global leader in digital solutions for agronomic farm management, today announced its acquisition of Tule Technologies, a precision irrigation company based in California. This acquisition brings new data capture technologies to the CropX Agronomic Farm Management System and expands its market in California drip-irrigated specialty crops.

The CropX system offers its users real-time mobile and desktop insights and advice on irrigation, disease control, nutrient management and more, based on above-ground crop sensing data and below-ground soil monitoring. Tule brings a complementary new mode of data collection from above the plant canopy that precisely determines crop water use, which will enhance CropX’s artificial intelligence predictions, recommendations, and automations, and add to its solutions for drip-irrigated specialty crops such as tree-nuts and vineyards.

Effective immediately, all Tule employees will join CropX, adding expansive on-farm and client service expertise in the specialty crop and drip irrigation space, as well as technology talent to CropX’s growing global team.

“We are excited to welcome Tule to CropX, expanding our offerings to our customers to solve agronomic problems. With Tule’s canopy data incorporated into the CropX system, CropX is adding a new and powerful dimension to the world’s most complete precision irrigation solution,” said Tomer Tzach, CEO of CropX Technologies.

“At Tule, we’ve admired CropX for their agronomic expertise, engineering excellence, and global ambition,” said Dr. Tom Shapland, CEO of Tule Technologies. “We couldn’t be more thrilled to join the CropX team.”

The acquisition comes at a time of increasing demand for precise watering technologies in agriculture. “The farming industry is at the frontlines of global challenges to balance food security with water and other natural resources,” said Dr. John Gates, Senior Vice President and Global Head of Product at CropX. “We are committed to helping our customers manage water confidently and efficiently with technology. Tule’s unique tech and vast experience with California vineyards and orchards are a perfect fit.”

This is the fourth acquisition CropX has made since 2020 and the second US-based company. CropX acquired Nebraska-based CropMetrics in the first quarter (Q1) of 2020, New Zealand-based Regen in Q4 of 2020, and Netherlands-based Dacom Farm Intelligence in Q3 2021, in each case adding expertise, technologies, customers, data and expanding markets.

About CropX Technologies

CropX Technologies is one of the fastest growing providers of agribusiness farm management solutions in the world, deployed in over 60 countries and across all arable continents. The CropX Agronomic Farm Management System synthesizes data from the earth and sky to offer advanced soil and crop intelligence and a suite of digital decision support and planning tools, all on an easy-to-use app capable of tracking multiple farms and fields. CropX is backed by the world’s leading agribusinesses and VCs, who recognize that CropX’s precision-ag technologies set new standards for best practices in environmental sustainability and farm productivity. Learn more at www.cropx.com.

About Tule Technologies

Founded in 2014 with backing from Y-Combinator and others, Tule (pronounced “too-lee”) combines proprietary technology, agronomic expertise, and cutting-edge artificial intelligence to provide farmers with irrigation decision support solutions. Their unique in-field sensor, developed at the University of California, Davis, is the only commercially available device for measuring Actual Evapotranspiration (i.e., the water use of a farm field). The company’s customers include the winemakers who tend to coastal California’s most prized vineyards to the agronomists who farm thousands of acres of tree crops in California’s inland valleys.

Media Contact:

Hanna Day-Woodruff

Communications Specialist

hanna.dw@cropx.com

Photo – https://mma.prnewswire.com/media/1992019/CropX_acquires_Tule.jpg

Logo – https://mma.prnewswire.com/media/1980745/CropX_logo.jpg

Cision View original content to download multimedia:https://www.prnewswire.com/news-releases/cropx-acquires-tule-further-expands-in-california-with-new-solutions-for-specialty-crops-and-drip-irrigation-301734600.html

SOURCE CropX

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ClimeCo Acquires 3GreenTree To Enrich Ecosystems Around the World

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ClimeCo Acquires 3GreenTree To Enrich Ecosystems Around the World

To enhance the sustainable management of nature and deliver environmental, social, and economic benefits, ClimeCo is excited to announce the acquisition of 3GreenTree Ecosystem Service Ltd. (3GreenTree). ClimeCo, a global sustainability advisor with a harmony of industrial and nature-based carbon solutions that meet the diverse needs of their clients’ climate programs, believes that resilient systems depend on locally derived and market-based solutions.

The acquisition of 3GreenTree is integral to ClimeCo’s growth and investment in carbon removals.

“We are delighted to add the depth and breadth of experience that 3GreenTree brings to ClimeCo,” says Erika Schiller, ClimeCo’s Senior Vice President of Project Development. “Our Project Development Team has been working with 3GreenTree on many opportunities to build carbon models, assess and manage risk, and deliver better turn-key projects. They are integral to ClimeCo’s growth and investment in carbon removals.”

Since 2008, 3GreenTree has developed environmental credits from forest carbon removal projects, generating maximum value and putting markets to work on the path to net-zero emissions. They’ve established an unparalleled reputation for excellence and quality service regarding emission reduction targets, project development, and natural resource analysis and modeling.

“With ClimeCo’s talent and resources and 3GreenTree’s leading-edge carbon expertise, we can now develop turn-key projects in new and important ecosystems,” says Clive Welham, ClimeCo’s new VP of Nature-Based Solutions (formerly 3GreenTree’s Managing Director). “Repositories of vast stores of Blue Carbon, such as mangroves, sea grasses, and title wetlands, are badly degraded or completely lost. Together, we will enhance our removal project efforts by contributing to climate change mitigation, water and food security, water pollution abatement, improved human health, biodiversity loss, and reduced disaster risk.”

ClimeCo is excited about the opportunities to capitalize on developments in the nature-based solutions space and is inspired to generate results that benefit people, the environment, and the climate.

About ClimeCo

ClimeCo is a respected global advisor, transaction facilitator, trader, and developer of environmental commodity market products and related solutions. We specialize in voluntary carbon, regulated carbon, renewable energy credits, plastics credits, and regional criteria pollutant trading programs.  Complementing these programs is a team of professionals skilled in providing sustainability program management solutions and developing and financing of GHG abatement and mitigation systems.

For more information or to discuss how ClimeCo can drive value for your organization, contact us through our website climeco.com. Follow us on LinkedIn, Facebook, Instagram, and Twitter using our handle, @ClimeCo.

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CJ HDC biosol held the Opening Ceremony to Celebrate the Completion of New Bioplastic Compounding Plant

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CJ HDC biosol held the Opening Ceremony to Celebrate the Completion of New Bioplastic Compounding Plant
  • New venture will focus on development of differentiated eco-friendly materials to become a ‘global green product hub’ for building a circular plastic economy
  • New South Korean-based compounding facility has annual production capacity of 11,000 tons

CJ HDC biosol (biosol) and CJ Biomaterials, Inc., a division of South Korea-based CJ CheilJedang and a primary producer of polyhydroxyalkanoate (PHA), will work together to accelerate the development and commercialization of ecofriendly bioplastics. biosol has completed construction of a new South Korean bioplastic compounding plant in Jincheon, Chungcheongbuk-do, which has capacity to produce 11,000 tons of bioplastics annually. CJ HDC biosol, established in February 2022, is the result of the joint venture between CJ CheilJedang and HDC Hyundai EP, South Korea’s largest plastic compounding manufacturer, to create an eco-friendly material compounding business.

Compounding is a process of mixing or blending polymers and additives together to create a customized plastic solution to meet specific color, property and performance requirements. biosol’s new facility will focus on developing sustainable solutions using a variety of biopolymers, such as CJ Biomaterials’ amorphous PHA, cellulose, polylactic acid (PLA) and others. CJ Biomaterials is the leading producer of amorphous PHA, which is a softer, more rubbery version of PHA that offers fundamentally different performance characteristics than crystalline or semi-crystalline forms of PHA and is a very good modifier for other bioplastics. It has strong biodegradability and compostability properties and can contribute to marine or soil biodegradable, or home compostable products in a variety of applications.

biosol has started production at its approximately 40,000 square-foot compounding facility, which will help bolster the success of CJ CheilJedang and HDC Hyundai EP commitments to a sustainable future. The new plant will allow CJ CheilJedang to expand its business area to encompass more eco-friendly materials beyond its PHA technology, introducing a new growth engine for the company, while HDC Hyundai EP is expected to further consolidate its position as South Korea’s leading compounding business.

“Global customers are setting aggressive environmental, social and governance goals, focusing on sustainable management amid the rising trend toward carbon neutrality,” said CJ CheilJedang CEO Choi Eun Seok, at a ribbon cutting officially opening the Jincheon site. “We are committed to devoting resources to support biosol and the goals of the joint venture to become a leading eco-friendly material solutions company by providing our differentiated PHA material to combine with the cutting-edge compounding capabilities of HDC Hyundai EP.”

Chung Joong Kyu, CEO of biosol, added: “We are focused on the development of differentiated eco-friendly materials and committed to moving forward as a ‘Global Green Product Hub’ to help establish a ‘plastic circular economy.”

For information on CJ Biomaterials, visit our website at https://www.cjbio.net/en/products/cjPha.do.

About CJ BIOMATERIALS

CJ Biomaterials, a business unit of CJ BIO, is a part of CJ CheilJedang, a global lifestyle company with a vision to inspire a new life filled with health, happiness and convenience. CJ Group has organized its business portfolio into four core sectors: Food & Food Service, Bio & Pharma, Entertainment & Media, and Retail & Logistics. CJ BIO is the world’s leading supplier of fermentation-based bioproducts for animal nutrition, human nutrition, and biomaterials at its thirteen manufacturing facilities worldwide. It is the mission of CJ Biomaterials to develop meaningful solutions to the global problem of plastic waste and other sustainability challenges at scale. CJ Biomaterials has been working toward bio-based chemicals and biopolymers as part of a long-term vision to expand into technologies that can help create a more sustainable future. CJ Biomaterials is a leader in the manufacture of polyhydroxyalkanoates (PHAs) – both polymers and related chemistries. We have the core technology platforms necessary to implement PHA-based solutions at scale including bioscience, chemical engineering, materials innovation and applications development. We have the technology, expertise and capacity to make an impact with PHA in global markets and important applications, ranging from flexible and rigid packaging, 3D printing and agricultural films to coatings, personal care, and healthcare.

As a socially responsible company, CJ Biomaterials strives toward practicing carbon-neutral manufacturing operations by utilizing renewable raw materials and developing value-added coproducts to minimize environmental waste.

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