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9 Café POS System Features That You Must Have

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Café POS System

While serving good coffee and tasty pastries is essential, there’s much more to running a trendy café. To keep your café running smoothly, you’ll need to be proficient in various administrative and business skills.

Of course, you don’t have to do it alone or without assistance, so what better way to improve your café operations than with a cutting-edge café POS system?

With so many café POS systems on the market, each with its unique features, it can be challenging to decide which one is best suited for your cafe. So, in this article, we’ll focus on the essential features your café POS system should have to make running your café operations that much easier.

1. Order Management

Keeping track and following up on customer orders is essential to running a café. While writing down customer orders on paper is perfectly serviceable, it can lead to errors that can negatively impact customer satisfaction.

Having a café POS system with a dedicated order management system can significantly reduce potential ordering mistakes and help your front-of-house and kitchen staff better track customer orders, and streamline your café operations.

For added efficiency, look for café POS systems that integrate directly with self-ordering kiosks and kitchen display monitors. The former can help reduce wait times and ensure that all your orders are customer accurate, whereas the latter allows your kitchen staff to track orders from the POS system directly.

2. Kitchen Display Integration

A café POS with kitchen display integration can help to improve the accuracy and efficiency of your baristas and kitchen staff by displaying the necessary order information directly to them, acting as a central hub for all orders in your café.

Furthermore, a kitchen display system is constantly updated with the most recent information about a customer’s orders, so any additions or changes are reflected as soon as the customer requests them.

With a kitchen display system in place, your café can deliver more accurate orders, reduce potential waste, and reduce the possibility of employee and customer frustration due to miscommunication.

3. Clean & User-Friendly Interface

Given it’s intended to make your café operations more efficient, the last thing you need with your café POS system is to have your staff stumbling through a difficult-to-understand interface!

While a simple user interface may not contribute directly to better café operations, it enables new and current employees to quickly learn and operate the café POS system, which can help save time and additional costs for training.

A clean user interface will also help your staff provide better customer service by reducing the likelihood of minor errors during the billing and ordering processes. A user-friendly interface for POS systems that offer self-ordering or online ordering can make it much easier for your customers to place and pay for their orders.

4. Online Ordering

A robust café POS system with online ordering is an essential part of running a modern café, whether you want to diversify your revenue with an online order and delivery service or integrate online QR code menus to streamline the onsite ordering process.

Apart from improving revenue and efficiency, some of the other benefits of online ordering include:

  • Better profitability with cross-selling and promotions
  • Real-time online order tracking and updates
  • Faster service times
  • Better customer experiences
  • Customisable branding and online menu
  • The ability for customers to order from any device.

5. Delivery Partner Integrations

Save yourself the logistical troubles of running your delivery service by investing in a café POS system that offers direct delivery partner integrations that can run your deliveries for you!

With delivery partner integrations, you’ll not only be able to improve customer outreach by attracting customers loyal to their favourite delivery partners, but you’ll also ensure much higher order accuracy and lower wait times.

6. Detailed Reporting

Some café POS software can generate sales reports to help businesses track their performance and sales. These reports can assist café owners in identifying popular items and high revenue generators, which can help gauge demand for specific café items to ensure you have enough stock.

Having detailed performance and sales reports benefits any business, cafes included. By utilising a café POS system with a robust reporting feature, you can quickly assess the overall performance of your café business and make the necessary changes that can help to improve both efficiency and profitability based on your analytics.

7. Flexible Payment Options

A café POS system that supports flexible payment options can help to streamline the payment and billing process, improving customer turnover times and overall customer satisfaction. Allowing groups to split the bill and offering multiple payment options such as cash, cards, and digital wallets can only be a net positive for your customers!

8. Cloud-Based POS System

Whether you own a café chain with multiple locations or want to manage your café operations from the comfort of your home, a cloud-based café POS system can provide you with increased efficiency, ease of management, and convenience.

With a cloud POS, you can easily access real-time information and reports from any of your café outlets. Furthermore, storing your café POS data in the cloud as a backup ensures that you’re unlikely to suffer any accidental data loss.

9. Inventory Management & Tracking

Keeping track of your café inventory through traditional methods can be difficult, so having a café POS system that manages and tracks your list for you can be a critical feature when looking for a POS system.

With a dedicated inventory management system, you’ll be able to track and manage your inventory accurately, allowing you to be aware of when items and ingredients are running low, better optimise your stock purchases, and prevent your café from running out of certain items at critical times.

Finding The Café POS System That Works For You

Choosing the suitable POS systems in Perth to improve your café operations can be difficult, so we hope this list of must-have POS features has helped narrow down your options!

Remember, your café POS system does not have to be the most technologically advanced on the market. You’re good to go as long as it meets your requirements and has all the necessary features!

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Top Five Ways to Manage Employee Performance

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Ways to Manage Employee Performance

Your employees are a critical part of your company’s success. It is important to be able to understand how they are performing so that you can come up with strategies to help them become more engaged and productive. When employees underperform, there are always reasons, and understanding those reasons helps you improve the employee experience. There are many ways to manage employee performance, including better communication, using employee performance management software, or finding ways to empower employees at work. Take a look at the top five ways to manage employee performance.

1. Communicate Your Expectations Clearly

One of the best ways to make sure that your employees know what is expected is to communicate clearly. They should know what the tasks are that they are required to do, and they should be able to explain their job responsibilities in their own words. It is also important to provide continuous feedback and opportunities for employees to voice their questions or concerns. When you check in with employees regularly, they feel valued and know that there is an opportunity for growth. They have a better understanding of the company’s goals, and they understand what is expected of them.

2. Offer Employee Development Opportunities

In interviews, it is common for companies to ask employees where they see themselves in five years. However, once they are hired, this topic doesn’t come up again. Employees want to feel as though they are growing and progressing over time, and if you want to raise your retention rate, you need to provide them with opportunities for growth and development. You can offer training sessions to help them develop new skills, and you can check in with them to make sure that they are reaching their personal goals. Consider how you can provide opportunities for employees to grow.

3. Use Employee Performance Management Software

Another option is to use employee performance management software to simplify employee reviews, plan for succession, and manage compensation. When you use this software, you take a data-driven approach to performance management. This tool uses different data points to track how effective each employee is in the company. Different platforms will have different functions that work to help you measure your employees’ progress, but it is all collected digitally and allows you to see a complete picture of employee performance.

4. Know What to Measure

Different industries and different departments within the same company will have slight variations in how they measure employee performance, but there are a few general guidelines. First, measure speed and efficiency. In other words, look at how much each employee is able to accomplish in specific periods of time. Then, look at the quality and depth of the work produced. Determine whether the employee simply does the job or whether the employee adds to the job. You can also look at trust and consistency, which determine how much you can rely on the employee to make good decisions and complete tasks on time. When you know what to measure, it is easier to determine which employees need more help.

5. Create a Positive Work Environment When people are happy with their work environment, they perform better. This has been studied and proven true many times, and it makes sense. When people are around other people who are positive and motivating, they perform better. They feel good about their work, and they produce more. You should make sure that the workplace is neat and tidy and reduce clutter. Encourage employees to keep their desks clean and free of clutter as well, which makes it easier for them to be productive. Make sure that you boost morale through positive communication, and everyone should feel valued. This will bring out the best in your employees.

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Ways to Accessorize Your Outfit to Complete a Stylish Winter Look

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Stylish Winter Look

Finding a fashionable ensemble that suits the winter season can feel like a challenge. With the cold weather creeping in and guiding what we are able to wear, is it possible to maintain a high-brow appearance when layers are the theme of the day? Thankfully, the answer is yes. Because despite the essential layering, accessories are the best way to keep any outfit classy this winter.

A Designer Bag

What high-brow outfit is complete without the perfect handbag Gucci handbag? It’s hard to argue with quality, and with the advantage of so many beautiful designs and different sized bags from Gucci, you really are spoiled for choice. If you need something practical for a long day out, try a larger sized handbag that accommodates all your essentials such as a cosmetic bag, purse, portable charger, and phone. For nights out, a smaller, yet simple eye-catching shoulder variety will make any outfit stand out.

A Statement Jewelry Piece

When it comes to statement jewelry, for a high-class look it is always preferential to go bold and stay classy. Complicated designs are not the way forward, but it is important to stay with your color theme. Make things match, and keep it in line with your overarching outfit theme. A statement piece like a chunky bracelet with high-quality gold or silver will rule the day over a more complex arrangement like multiple bangles up your arm. Keep it simple, but make it a vision.

Bold Footwear

What you wear on your feet is as important as what you wear on your body. Your shoes make or break the whole outfit, so you have to choose the best fit. For winter, boots are the clear winner and there are so many styles to pick from for keeping your feet warm but fashionable. Try out a shorter coat with some thigh high suede, or a long coat paired with leather ankle boots to mix things up and stay looking chic.

The Right Coat

Your coat will conceal what you’re wearing underneath, so it has to match up in quality and appearance. You could be guided by brand in this department, but it is also advantageous to be led by function. The quality of the product will be the standout feature so whether you need it to be waterproof, warm, attention grabbing or all of the above, make your selection wisely and put the research in before deciding on the perfect purchase.

Scarves, Gloves, Hat

Finish your look off with a cashmere scarf or a beautiful winter warmer hat. Gloves are a practical purchase, but there are plenty of ways to keep them classy and high-class too such as choosing leather material or splashing a bit more money on the right pair.

There are lots of ways to accessorize a winter outfit that make it look classy and keep your designer roots as the key focus. Whatever you pick, it has to keep you warm and speak true to your sense of style.

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Online Marketplaces for Small Businesses to Sell Things Online

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Online Marketplaces for Small Businesses to Sell Things Online

If you’re ready to start your online small business but aren’t sure where to start, an online marketplace may be a great place to start. Online marketplaces make it easy for small business owners to get their products in the eyes of potential customers. 

Here are some websites for selling products online that you can look into and start your small business journey. 

1. Poshmark 

Poshmark is a website best for sellers who sell vintage and secondhand products. However, you can also post new items on the platform as well, like clothing, homegoods, accessories and electronics. 

Poshmark charges a flat fee of $2.95 for all sales under $15 and they take 20% of the earnings for all sales over $15. 

2. Amazon

If you’re looking to get your products seen an a global scale, a big marketplace like Amazon is the perfect place to host your items. You can find pretty much any product on Amazon, so the possibilities are endless when it comes to what you can sell. However, since there are so many sellers on the platform, you’ll want to make sure you market your items appropriately to stay ahead of the competition. 

When selling on Amazon, you can pich between their two plans: 

  • Individual plan: $0.99 for each item sold, plus selling fees
  • Professional plan: $39.99 per month, plus selling fees

3. Facebook Marketplace 

Facebook Marketplace is an online marketplace where you can sell new or used items. You can sign up and sell on this platform, making it a good place for small businesses to start out. 

Facebook Marketplaces charges a flat fee of $0.40 for sales $8 and below, and takes 10% for sales of $9 or more. 

4. Big Cartel

Big Cartel is different from other online marketplaces because they let you create and customize your own storefront—similar to having your own website. You can sell any kind of goods on the platform and they even have design templates that you can use when creating your storefront. 

Big Cartel has tiered monthly plans ranging from a free basic plan to a $19.99 plan. 

5. Etsy 

Etsy is the perfect place for those who make handmade and personalized goods—like jewelery, art, and other crafts. Etsy acts like a search engine, so properly optimizing your storefront with keywords can help get your products in front of potential customers. 

Etsy charges $0.20 per item and takes an additional 6.5% of each transaction amount. 


For more online marketplaces and what you can sell on each, check out the infographic created by Solo below.

websites for SMBs to sell stuff online

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