Recent high-profile cyber-attacks on the construction industry have highlighted the vulnerability of businesses of all sizes to cyber threats. As the industry adopts digital ways of working, it’s crucial to understand these threats and protect your business.

Construction businesses are seen as easy targets by cyber criminals due to their high cash-flows and the extensive use of sub-contractors, making them susceptible to spear phishing. Even if they don’t store financial information, construction businesses still have valuable data that can be misused for unfair advantages or identity theft. A data breach or ransomware attack can cause business disruption, reputational damage, and potential investigations from the Information Commissioner’s Office.

The building industry faces numerous digital threats, from phishing to extortion:

Email Phishing

A staggering 83% of firms in the construction field have encountered phishing attempts. These often masquerade as urgent messages from high-level executives, pressuring recipients to act hastily by sending money or key financial data.

Information Theft

Construction companies harbour a wealth of sensitive data, from financial records to subcontractor details, making them prime targets for cybercriminals. Data breaches can be particularly challenging to resolve. The RMD Kwikform case from December 2020 came as a stark warning to the construction industry that they weren’t immune from high profile cybersecurity attacks.

High Fraud Prevalence

In 2022, construction businesses were among the most frequent victims of fraud, with about 5% affected. Shockingly, 79% of the industry still lacks adequate cybersecurity measures, and 26% fail to keep their devices updated.

Covert Data Collection

Spyware can silently infiltrate systems, siphoning off sensitive information without detection. It often arrives disguised in seemingly harmless emails or on websites that seem legitimate.

Service Disruption

Approximately 21% of construction companies have faced sophisticated attacks like Denial of Service, which can render devices unusable or crash networks and websites.

Protecting Construction Firms from Cyber Threats

Construction firms need to be aware of the risks and prepare their technology and people when it comes to cybersecurity. You can invest as much money as you want in advanced technology, but one click on an email could evade all these technologies and put your firm at risk.

Investing in reputable construction software can help mitigate the impact of a cybersecurity breach, but that’s just one piece of the puzzle. To truly safeguard your construction company, every employee must take proactive steps to bolster your organisation’s overall cybersecurity posture.

To safeguard construction businesses, executives and leaders should:

1. Implement Cybersecurity Measures Throughout All Project Stages 

During the design stage, architects and engineers should be aware of who they are sharing work with and utilise access management principles to ensure that only those who need to see work, do. Throughout construction, contractors must safeguard digital assets, such as blueprints and project management software, using tools like multi-factor authentication to help reduce hackers being able to access. As the project nears completion, handover documents should be securely transferred to the building owners and those who will be maintaining it to avoid sensitive documents being in the wrong hands.

2. Develop Contingency Plans

Developing comprehensive contingency plans is crucial for minimising the impact of cyber incidents. These plans should outline step-by-step procedures for detecting, containing, and recovering from various types of cyber-attacks. This should be shared with all employees and any third parties you work with, as well as your IT provider.

3. Regularly Train and Inform All Staff 

As a C-Suite leader, you should develop clear guidelines and policies for data handling, device usage, and internet safety. Regular training sessions should be conducted to educate all personnel about potential cyber threats and how to recognise and respond to them. These best practices should extend to contractors and subcontractors, ensuring that all parties involved in the project adhere to the same high security standards. By fostering a security-conscious workforce, construction firms can create a human firewall that complements technical security measures.

4. Approach Cybersecurity Strategically

By treating cybersecurity as a strategic priority, construction firms can integrate it into their overall risk management framework, ensuring that it receives the same level of attention and resources as other critical business risks. Cybersecurity has to be given the time and dedication to ensure that any breaches that do occur can be dealt with efficiently and effectively.

5. Invest In Reputable Software Solutions

When selecting software, it’s important to prioritise companies with a strong track record in security and compliance, and who can demonstrate continuous compliance as well. Are they compliant with relevant ISO certifications or government standards such as Cyber Essentials?

By adopting these measures, construction firms can better defend against the evolving landscape of cyber threats.

The construction industry’s adoption of digital technologies has exposed it to significant cyber threats, making robust cybersecurity measures essential. Protecting sensitive data, training staff, and treating cybersecurity as a strategic priority are crucial steps to defend against these risks. By doing so, construction firms can safeguard their operations, reputation, and data from the evolving landscape of cyber threats.

Organisations are under extreme pressure when it comes to protecting data. The range of cybersecurity threats is constantly evolving as the world becomes increasingly reliant on technology.

Cybersecurity breaches are now so commonplace that in the UK an alarming 59% of medium businesses, 69% of large businesses, and 56% of high-income charities have experienced an attack according to latest government figures spanning a 12-month period.

As cyber-criminals use more and more sophisticated methods including Artificial Intelligence (AI) to exploit vulnerabilities in systems and networks, cybersecurity must keep up to date with the latest developments to nullify these threats. From encryption to access control and human firewalls, cybersecurity experts, ramsac, are highlighting how effective solutions such as the Zero Trust security model help businesses enhance cybersecurity in the workplace.

What is the Zero Trust security model?

Businesses and organisations used to assume that most elements of your network were safe, so they focussed on protecting access with VPNs (Virtual Private Networks), firewalls, and on-site equipment. However, as data footprints spread outside company networks and began living in the cloud, the Zero Trust security model offered a more holistic approach.

With Zero Trust, everyone and anything is treated as unknown, forcing legitimate users to authenticate and be authorised before they’re granted access.

The main principles of Zero Trust

There are three main principles of a Zero Trust cybersecurity model that will help protect assets from data breaches and cybercrime, and all of them can be applied across any IT estate to reduce security risk.

Robust user verification:

Zero Trust teaches organisations to authenticate and authorise access to networks and systems based on all available data points such as the user’s identity, location, and device.

Least privilege:

User access should be restricted to only what is necessary based on risk-based adaptive policies. In other words, users should only be granted minimal access to the resources they need to do their jobs in order to safeguard data and sensitive information.

Damage limitation:

Organisations can minimise any damage caused by a data breach or cyberattack by segmenting access via devices and improving application awareness. This helps restrict lateral movement in the event of an attack, while all sessions should also be encrypted end-to-end for greater security.

Using Zero Trust in the workplace

Zero Trust addresses many of the weaknesses that existed with traditional cybersecurity. Historically, users who signed in through single sign-on are gained access to all company networks which could cause widespread problems in the event of passwords being stolen or unauthorised access.

With a Zero Trust approach everything in your IT estate is protected by verifying every device and user identity. Not only that, but it also helps secure remote system access, smartphones and other personal devices, and relevant third-party apps.

For the best cybersecurity results, Zero Trust should be fully integrated across all company architecture including network access, user identities, data, endpoints, infrastructure, and apps. There are many reasons for this including:

Identity:

Identities are the foundation of any strong Zero Trust policy. The highest level of authentication, authorisation, and verification should exist for both human and non-human identities when connecting to company networks from both personal and corporate endpoints with approved devices.

For example, multi-factor authentication (MFA) should always be enforced to reduce the likelihood of a cyberattack, while users could also be required to follow passwordless authentication such as biometrics and facial recognition when signing in. Many companies hire an identity provider for identity support to protect their cloud apps and on-site infrastructure in this way. It also allows for real-time user analysis, device activity, and location to spot suspicious activity and limit any damage caused by a data breach.

Endpoints:

All devices and endpoints should be registered with your identity provider in order to heighten security. Smartphones, mobile devices, tablets, laptops, desktop computers, and even servers can be managed and monitored using a service such as Microsoft Endpoint Manager.

In addition, company devices should be encrypted while workstations and servers should be secured. An Endpoint Detection and Response (EDR) solution is also beneficial for the early detection of any unusual activity across a network, and the emergency response to keep all system and reputational damage to a minimum.

Apps:

Companies can benefit from strong threat protection and detection across their entire app ecosystem with a Cloud Access Security Broker (CASB). This allows you to expand all security controls to any app in any browser, in real-time.

Companies should start by identifying any cloud-based apps their workers are using and take steps to deny any unsanctioned apps that have not been officially improved and could contain viruses and cyber threats. Again, all apps should only be made available with the least amount of privilege access applied to users, and ongoing verification in place.

Digital infrastructure

Runtime control – the ability to make changes to a running system – should be activated across the full company infrastructure under Zero Trust. This typically involves managing permissions and access across environments alongside the configuration of servers.

Combined with real-time monitoring and app identity, this approach will identify abnormal behaviour on a network, send out alerts, and take action to mitigate the risks.

Data

Under Zero Trust, all data should be classified in order to prevent it from falling into the wrong hands. The use of sensitivity labels and encryption should be applied to emails, files, documents, and any form of data that could become vulnerable to a cyberattack.

Smart machine learning models allow companies to strengthen data classification so that networks and data are protected by the very latest tools. Not only that, but data loss prevention policies can also be put in place to limit the risk of a data breach.

Network

Devices and users should not be trusted just because they’re linked to an internal network. Therefore, before access is granted to any private or public network, traffic filtering and segmentation is applied when implementing a Zero Trust policy.

Cyberthreat protection can be further enhanced by leveraging machine learning to encrypt all traffic, activity, and internal communication on workplace systems alongside limiting access and running real-time threat detection.

How to implement zero trust

It is important to understand that Zero Trust is not a product, it is not something you can buy off the shelf, but it is a strategy and among the most robust and effective cybersecurity strategies available today. Not only does it minimise your attack surface and reduce the risk of a data breach, but it also gives you greater control over your network and cloud environments and mitigates the impact of successful attacks, thus saving time and money.

Organisations can implement Zero Trust in the workplace in the following ways:

Monitor networks and devices

It’s crucial to gain full visibility of network traffic and connected devices so that users, laptops, smartphones, and other equipment are continuously verified and authorised.

Update devices always

Organisations with Zero Trust policies can restrict access to vulnerable devices at risk of a cyberattack. Similarly, all identified weaknesses and vulnerabilities should be immediately patched up and fixed to maintain maximum security.

Implement Least Privilege Practices

As previously mentioned, everyone from company executives to IT departments should have the least amount of access they need to limit any potential damage if a user’s account is hacked.

Break up the network

Partitioning the network into smaller sections will help contain any breaches and minimise damage before it escalates.

Adopt MFA security keys

Hardware security tokens that leverage encryption algorithms, authentication codes, or a secure PIN to complete MFA or 2FA prompts are significantly more secure than soft tokens such as one-time passcodes sent via email or SMS.

Focus on threat intelligence

As cybercriminals are constantly refining their nefarious tactics, it’s vital to utilise the latest threat intelligence data feeds to stay ahead of the game and identify security risks early.

Take a pragmatic approach

Making end users re-verify their identities throughout the day via multiple security tools can ironically decrease security. It can produce a similar negative effect as overly strict password protocols that may cause users to recycle the same passwords time and time again.

As you can see, companies with a Zero Trust policy strengthen their cybersecurity as they are continuously authenticating and verifying every user, device, and app trying to access their system. Not only that, but they are also encrypting everything on the network, segmenting it to contain threats and attacks in real-time, and limiting access to only those who need it, so their digital environment receives the highest level of threat protection at all times.

Let’s clear something up, there’s no organisation or industry in the world that doesn’t appeal to cyber criminals. But why is that? Well, where there’s data, there’s opportunity, and organisations hold a lot of data. That’s why they’re an attractive target for cybercriminals, and too often, their cyber defences are easy to penetrate.

From media and telecom companies to manufacturing firms, no industry is safe. In fact, over the last year (2022-2023), IBM noted around 95% of studied organisations were a victim of one or more cyber breaches. What’s more around half of those organisations continue to put themselves at risk by failing to increase their cybersecurity measures.

So, what if there was a solution that supported your organisation when a breach occurred? According to cybersecurity services provider, and creator of secure+, ramsac, it could be as simple as employing a cybersecurity monitoring service, just like you would an employee. It’s time to consider that proactive cybersecurity measures are just as essential as your payroll or HR department, and just as vital as your paid specialists. Without it, your organisation could see tough times ahead.

What is cybersecurity monitoring?

Designed to detect a breach the moment it happens, cybersecurity monitoring services offer a proactive response and resolution when a cyberattack occurs. Approximately 90% of all cyber-attacks are caused due to human error or simple mistakes. With the chances of human error being so high and the consequences costly beyond belief, securing your operations and systems before a cyberattack occurs should be the top priority.

Why is it important for organisations?

Cybersecurity monitoring is an essential part of any organisation. It’s just like your HR and payroll departments; without them in place, it can affect a whole number of factors. Morale, productivity and employee trust can easily spike in the wrong direction. However, with them in place, it not only offers stability for your workforce but also ensures you remain compliant.

Consider the essential employees your organisation has that you can’t function without. In your organisation, it could be valuable content writers who know your client’s needs thoroughly or a data analyst who is fundamental to keeping your organisation on track. Without them, you may struggle to meet client requirements and expectations, or you could fail at achieving your business objectives. Without fundamental employees, it could be detrimental to your organisation’s success.

So, why should your business be without cybersecurity monitoring? As an “employee” or an essential element of your company, it carries a lot of weight. Without it, you could experience downtime that eats into your profits, affects your employees’ ability to serve customers and damages your overall brand health. However, with it in place, you’ll be able to mitigate some of these hurdles, ensuring a secure remote backup is available so there’s minimal downtime and your customer data remains intact. You’ll also show initiative by actively monitoring potential weak points and taking immediate action before things escalate.

What about good anti-virus software?

Anti-virus software is not cybersecurity monitoring but it should still be a staple for any organisation, or any computer. Yet only 58% of Brits actually use it. As a security programme, it’s designed to detect, prevent, search and remove viruses from all devices, including networks. Organisations without any form of cybersecurity in place are sitting ducks for potential attacks.

Many might ask what the need for a cybersecurity monitoring service is when you have good anti-virus software in place. Monitoring offers organisations even more autonomy and will normally mitigate a potential cyberattack. A good monitoring service uses Machine Learning and AI to flag unlikely or impossible digital scenarios Essentially, it gives companies options and peace of mind, ensuring minimal disruption for customers, service users and employees, whilst guaranteeing business operations can remain functional.

As a 24/7, 365 service, cybersecurity monitoring is completely tailored to your organisation’s needs, priorities and sensitivities. Unlike anti-virus software, that proactively monitors your devices, but doesn’t understand the complexities your company faces, a managed cybersecurity monitoring service fills that gap. That doesn’t mean to say you should drop your anti-virus software, because doing so could make you incredibly vulnerable. Instead, the two are designed to work in harmony. When partnered alongside a cybersecurity monitoring service, they create the ultimate power couple.

What are the benefits of cybersecurity monitoring for your organisation?

• Consistency of service for your customers

Whilst there are official channels and processes your organisation must follow when a cyber-attack occurs, you’ll want to ensure your customers still receive the service they expect. It’s also important that you can confidently reassure them about the situation.

Offers preparedness around cyber-attacks

The first indication of a cyber breach is often after it’s too late. With a proactive service by your side, organisations can rest assured that potential breaches are being monitored around the clock with intervention in place to reduce the threat.

• Adapts to evolving cyber-threats

With AI embedded in almost everything, it’s no surprise that scammers are utilising this tool too. Cybercriminals are able to simulate more realistic requests through AI, such as an email requiring bank details or a requirement to meet with the CEO. As technology and software changes, cybercrime will evolve. Fortunately, a cybersecurity monitoring service is a step ahead here. As well as monitoring for active threats, it can measure potential threats and understand how cybercrime is evolving. Now, your organisation can stay ahead too.

So, are you going to remain vulnerable?

With cybersecurity monitoring services now an option for organisations, it’s the right time to employ them as part of your workforce. Just as you would with vital business functions, it’s time to protect your organisation’ online presence.