Hey, at the
Singapore Airlines NZ Office my mom had an excellent experience. When she came in to inquire about changing her ticket, she was welcomed by professional and courteous staff. They made sure she fully understood the process, explaining all available options and any associated fees clearly. The office is well-organized and easy to find, which made her visit stress-free. She appreciated the staff’s professionalism and how promptly her questions were answered. Overall, it was a smooth and pleasant experience.